BASIC PRINCIPLES OF OUR COMMITMENTS TO PARTNERS :-

1- Community direction:

• Protection of society as a whole (consumers and national economy)

2. Customer direction:

• Provide accurate and correct inspection services that add value to the contracting parties and ensure that the products meet the requirements and specifications of the Libyan and international agreed upon.
• Approval of contracts and their requirements only if we can meet the requirements of customers and if these requirements are compatible with our expertise and field of work and comply with legal requirements.

3. Staff direction:

• Ensure that all employees are qualified, trained and ready to work.
• Ensure that the working environment and conditions lead to effective work according to the administrative system.
• To create the right atmosphere for the employees to give them the opportunity to maximize their outputs and their full participation in the development of the company's business.

4. Shareholders' direction:

    Provide professional inspection services, taking into account international and legal requirements and ethical and technical standards.
    Studying opportunities while identifying risks and alternative opportunities to choose the most suitable for achieving the highest return.

The quality management system at Al Rayan Inspection Company is the driving force for capturing marketing opportunities, identifying customer requirements and managing ways to meet them. It also provides the foundation for continuous improvement that the company is committed to in all its operations.

Independence, Integrity and impartiality:

Al Rayyan Inspection Company is a completely independent body from all the participating parties. The Center or its technical management shall not participate in any activity that may interfere with the independence of its governance and impartiality and the relationship with inspection activities in accordance with type (A) referred to in paragraph 4.2.1 and Annex A- In accordance with the requirements of ISO / IEC 17020: 2012.

In addition, all permanent inspectors, collaborators and employees who have a direct or indirect relationship, sign a form of confidentiality and impartiality to maintain the confidentiality of the information they receive as a result of their work, as well as to declare any direct or indirect relationships that may be associated with customers at any stage of the work.

Confidentiality: -

In view of the sensitivity of the company's business and the preservation of the rights of our customers and their business interests, all procedures shall be carried out to protect the confidentiality of their information, which is reviewed during the inspection process, including:

 

• Information related to the company's business including details of customers and contracts of employment, market and financial data, methods and methods of work and operations executed.
• Information to be disclosed by customers in accordance with business requirements.
• Information relating to staff personal data.

The information is not disclosed or disclosed except with the customer's consent or based on the legislation or at the request of the accreditation bodies or the legal or judicial authorities. In all cases, the customer is notified.

Objectives of Al Rayyan Company: -

Al Rayyan Inspection and Matching Company aims to use it for documents (manual - procedures - instructions and samples)
 Quality to achieve the following objectives:

 

• Interconnection between company policy, procedures and requirements.
• Implement an effective quality system.
• Continuous improvement of quality control applications and activities.
• To provide continuity of the quality system and its requirements to keep pace with changing circumstances.
• Training individuals on quality system requirements and implementation methods.
• Clarifying the company's compliance with a quality system that meets the requirements of ISO 9001: 2008.
• Demonstrates the company's compliance with the requirements of ISO / IEC17020: 2012.

Al Rayyan Quality Policy:-

Al-Rayyan Inspection Company is a company that works in the field of inspection and conformity through its commitment to provide quality services that meet the requirements and expectations of its customers and that all employees recognize the importance of the customer as a partner in the growth and progress of its business through continuous improvement,


• Clear identification of powers and responsibilities to encourage the maintenance and development of quality within the framework of the business functions of the company.
• Create and support the principles of continuous improvement.
• Optimize available capacities and develop staff skills.
• Establish open and long-term relationships with our customers.
• Adherence to professional, legal and regulatory requirements.
• Adhering to the requirements of quality management systems in accordance with the requirements of International Standard Quality Management Systems (ISO 9001: 2008).
• Compliance with international standard requirements General standards for the operation of various inspection bodies ISO / IEC 17020: 2012.
• Quality policy is reviewed periodically during management review meetings.
• To announce the quality policy to all employees of the company.